Refund & Return Policy
Delupe is a comparison-shopping partner, our platform designed to help users discover and compare products and services offered by third-party merchants and online retailers.
Role of Delupe
Delupe does not sell, manufacture, stock, ship, or deliver any products displayed on this website. We also do not process payments, issue invoices, or collect customer payment information.
All product listings, prices, promotions, availability, and transactions are managed entirely by the respective third-party merchant. When a user clicks on a product, they are redirected to the merchant's website to complete the purchase.
Purchases and Payments
All purchases made through links on Delupe are completed directly on the merchant's website. The merchant is solely responsible for:
- Order processing
- Payment handling
- Shipping and delivery
- Customer service
- Returns, refunds, and exchanges
- Warranty and after-sales support
Delupe is not a party to the transaction between the customer and the merchant.
Refunds and Returns
Refunds, returns, exchanges, cancellations, and any post-purchase concerns are governed exclusively by the policies of the merchant from whom the purchase was made.
Delupe does not have the authority to approve, deny, process, or issue refunds or returns on behalf of any merchant.
If you wish to request a refund, return an item, or exchange a product, you must contact the merchant directly using the contact details provided on their website or order confirmation.
Policy Review Recommendation
We strongly encourage all users to carefully review the merchant's:
- Refund policy
- Return policy
- Shipping policy
- Terms and conditions
For refund or return requests, please contact the merchant directly through their official website.